TORONTO, ON — September 30, 2025 – ProNavigator, the AI-enabled knowledge management platform built for insurance, today announced the appointment of Graham Haigh, former Senior Vice President and Chief Operating Officer – West at Wawanesa Insurance, to its Strategic Advisory Council.
Haigh brings more than three decades of experience in carrier operations and underwriting leadership. In his new role, he will support ProNavigator’s growth strategy and engagement with insurers across North America.
“ProNavigator helps insurance professionals work smarter, providing faster responses, clearer communication, and more personalized advice, creating a more modern experience for their customers,” said Haigh. “I’m excited to help guide Joseph and his team in their next phase of growth and customer impact.”
ProNavigator’s AI platform centralizes wordings, underwriting guidelines, and operational procedures into a single source. Leading insurance organizations across the U.S. and Canada rely on ProNavigator to improve efficiency, accuracy, and customer satisfaction.
“Graham’s addition to the Strategic Advisory Council ensures we remain closely aligned with the challenges and priorities of operational leaders across the industry,” said Joseph D’Souza, CEO of ProNavigator.
The announcement coincides with major industry fall conferences, such as IBABC, CAMIC, IBAO, NAMIC, and others, where ProNavigator will showcase its platform.
Learn more at www.pronavigator.ai.
About ProNavigator
ProNavigator is the AI-enabled knowledge management platform built for insurance. Our solution consolidates and delivers accurate, up-to-date answers for distribution, underwriting, claims, and customer service teams—so they spend less time searching and more time delivering value. With over 60 insurance customers across the U.S. and Canada, ProNavigator is helping carriers, MGAs, and brokers work smarter, move faster, and serve better.
To learn more, visit www.pronavigator.ai.
Media Contact
ProNavigator
+1 855-906-5323
info@pronavigator.ai
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