Quick Facts: The Company
Insurtech company focused on AI, machine learning, and natural language processing.
Key product: ProNavigator, an AI-powered knowledge management system
Founded in 2016
HQ’d in Kitchener, ON
125+ customers in Canada & the US
Venture-backed
Backgrounder: Joseph D’Souza, CEO
Successful serial entrepreneur
Co-founded ProNavigator with an actuary after an unfortunate customer service experience with his insurer
Previously founded LifeSong, a successful events company, and sold it in 2012
Areas of commentary:
- Insurtech
- AI and machine learning
- Customer experience in the insurance industry
- Starting and scaling a successful company
Product Profile: ProNavigator
An AI-powered knowledge management system for insurance carriers, agencies, brokerages, and managing general agents
Brings all of an insurance company’s documents into a single library and makes them searchable using machine learning and natural language processing
Trained on hundreds of thousands of insurance-specific searches to understand meaning and context in insurance
Cloud-based and accessible through any internet browser
