ProNavigator’s Sage Assistant empowers your staff to be 10-20% more effective by enabling them to retrieve the information they need - whether for sales, service, or another reason - right when they need it.
The answers you need,
right when you need them
Insurance is information-driven, but every year the industry’s complexities cause billions of hours and countless sales to be lost to long, frustrating, manual searches for the right answers—the average individual insurance broker, underwriter, or member of support staff spends 1-2 hours per day looking for information to answer client questions.
By retrieving accurate answers on demand, the Sage Assistant overcomes the chronic delays that slow down the industry—keeping your business moving and making brokers, underwriters, and service agents 10-20% more productive.
In this example, the user asks about claims free discounts—Ask Sage provides a summary from a variety of carriers so there’s no confusion.
Technology with a singular purpose
At ProNavigator, our only business is making the insurance business work smarter. We designed Sage Assistant with technology and features to target the information challenges of insurance.
Ask Sage is an intuitive interface that lets staff quickly retrieve authoritative answers by conversationally searching your entire knowledge base.
The Sage Assistant indexes insurance information by intent - enabling fast searches which account for synonyms and variations in terminology.
Rather than generating answers - which can lead to errors - the Sage Assistant retrieves answers and shows the authoritative source.
Insurance Information Technology
We combine deep knowledge of the insurance industry, passion for innovation, and appreciation of real business
challenges to build solutions specifically for brokerages and carriers. With the Sage Assistant, you benefit from:
- Natural language processing
Staff can ask insurance questions the same way they’d ask a colleague or other expert—no training required!
- A ‘summary-and-source’ side-by-side
Pairs a short answer with a view of the authoritative source document—leaving no room for doubt or confusion.
- The Sage Network
Ensures brokerages are always automatically up to date with the latest resources from carrier partners. Plus, the Sage Assistant is constantly learning from how customers use it in the real world, so it’s always getting smarter and more capable.
- Insurance-specific resource indexing
Powers our fast, on-demand search capabilities by cataloging your entire knowledge base.
- A one-stop, AI-assisted search engine
Understands the intention behind each inquiry, guides users through investigative paths, get focus searches with hashtags (#) and at-mentions (@) all which search your entire resource repository at once!