You've already implemented your knowledge management system — now it's time to see how well your employees have adopted it.
Change is hard, but hiring an outside change management firm can ease the transition. Here's what you should ask before hiring a firm.
Data silos are harmful to your business — leverage business process discovery to eliminate them once and for all.
We break down how the insurance industry can ride the impending retirement wave by focusing on the next generation of talent.
The first step in successful knowledge management is conducting a thorough content audit. Read on to learn how to get started.
In order to provide the best experience to your insureds, you need to understand their journey with your company. We break down what you need to know.
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