Just like the human brain, which performs coordinated functions, the Sage Brain is a collection of different technologies working in tandem. Collectively, these components combine into a whole that’s even greater than the sum of its parts - each piece is important, but together they add up to something amazing.
Unlike generic alternatives used throughout the insurance industry today (including chat bots, digital assistants, and document sharing repositories), we engineered the Sage Brain for insurance - and only for insurance. Nothing on the market comes close to matching its agility and value!
When the Sage Brain reads thousands of pages of insurance documentation, it doesn’t just store everything; it uses NLP capabilities and insurance domain expertise to extract the bits that hold particular meaning. It then stores these pieces in an optimized data warehouse, so rather than raw data, the data warehouse is full of meaning.
Why does that matter? It’s the reason our solution can find and retrieve the right answer, fast.
The Sage Brain looks for trends, patterns, and outcomes in each and every interaction and uses the data to improve how it handles similar conversations and questions in the future.
Our data scientists always examine performance metrics while working with our deployment team to identify new requirements. These ongoing feedback loops are why the Sage Brain is always getting smarter and better equipped to deliver results for your business.